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        What is The Strategic Value of Ongoing User Research in SaaS?

        The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.

        by Natalie Thomas headshot Natalie Thomas // 8 min read

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        Customer Experience

        How Ecommerce Brands Can Create a Conversion-Powered Customer Journey Map

        A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.

        by Natalie Thomas headshot Natalie Thomas // 13 min read

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product detail page design example ux

Optimization

Your Guide To Building A Product Detail Page That Boosts Sales

Are your visitors getting stuck when they get to your products? Utilize these actionable tactics to build product detail pages that convert.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 13 min read

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cro audit and qualitative vs quantitative research and landing page header

Optimization

How To Run Your Own CRO Audit & Why It’s A Must-Have Growth Practice For Ecommerce

A step-by-step process to DIY a CRO audit on the homepage, category page, and product page of your ecommerce website; and 15 reasons you should start today.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 23 min read

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landing page optimization rubric header

Optimization

How To Use The Good’s Landing Page Optimization Rubric

An 18 point, step-by-step checklist to score your landing page and improve conversions.

by caroline appert profile picture Caroline Appert // 9 min read

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ecommerce-site-search-header

Customer Experience

12 Ecommerce Site Search Best Practices (With Examples)

Site search is one of the most important yet most overlooked functions of any ecommerce site. Test these twelve design best practices to help improve your on-site conversions.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 15 min read

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product-descriptions-banner-image

Optimization

How to Write Powerful Product Descriptions that Sell

Well-crafted product descriptions can significantly improve your conversion rate. Here's a step-by-step process for improving yours today.

by laura-bosco-profile-picture Laura Bosco // 26 min read

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Optimization

Conducting a Conversion Funnel Analysis of Your Ecommerce Website

A conversion funnel analysis plays an important role in helping pinpoint where visitors are dropping off of your website.

by Kaleigh Moore // 11 min read

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b2b website design best practices

Optimization

The Complete Guide to B2B Website Design (with Examples and Tips)

Don’t let a poorly-designed website keep you from driving conversions. Level up your B2B website design and improve customer experience.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 17 min read

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ecommerce-image-carousel-header

Optimization

Why Image Carousels Are Almost Always A Bad Idea

This insight takes a closer look at why image carousels are so ineffective at converting site visitors, and what you can do instead to help improve the user experience of your ecommerce store.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 10 min read

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reduce-cart-abandonment-wish-lists-header

Optimization

25 Ecommerce Checkout Process Best Practices that Convert

1 out of every 5 shoppers abandon cart due to a too long or complicated checkout process. Optimize your checkout process to turn more visitors into customers.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 9 min read

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