Based on insights from top-performing teams
Through industry polls and 15 years in digital experience optimization, we’ve defined the five competencies that lead to top-notch digital experiences.
5-Factors Companies Beat the Mark
Satisfaction across the 5 Factors means measurable business outcomes*
*industry leaders surveyed based on 2023 performance.
More likely to Rank “Excellent” in Customer Satisfaction (NPS)
More likely to exceed Annual Performance Targets
Find the highest-leverage product growth opportunities
With the 5-Factors Scorecard™
- Define where you need to invest to improve your digital experience
- Identify actionable steps to grow your impact in your organization
About the Good
Drive product growth with a full team of experts for the price of one single hire.
