Improve your bottom line without increasing the marketing budget

Improve return on ad spend (ROAS) with expert research, design, and strategy- all under one roof.

TRUSTED BY:

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The Economist
Xerox
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The Good is an expert digital experience optimization consultancy that helps ecommerce companies grow.

Amplify your impact

Multiply your capabilities with a fully staffed ecommerce augmentation team tasked with improving ROAS.

Reduce friction

Stay user-centered with an optimized user experience for customers who click on your ads.

Get Hands-On Experience with Real Clients
Outpace your competition

Leverage optimization strategies that differentiate you from your competitors and grow your market share.

Conduct Competitive Analysis
Make data-driven decisions

Create a culture of user-centered decisions rather than those based on the highest-paid person’s opinion, historical choices, or a hunch.

How it works

With a robust toolkit and a dedicated pod of experts, we turn insights into actionable website improvements that increase ROAS.

Uncover what is creating friction in the paid ad shopping journey

With a full-funnel analysis of the experience from your paid ads to checkout, we identify why users aren’t converting. Research methods like data analysis, heat mapping, and session recordings help us uncover the biggest barriers and opportunities.

Research
Strategy

Identify and roadmap opportunities for better ROAS

Armed with insights, move on to strategy. We scope opportunities to accelerate the path to purchase and build thematic and strategic roadmaps that give you a clear plan for better ROAS.

Test and validate changes to ensure measurable improvement

We test and validate improvements to your website so you have confidence that changes will noticeably improve return on ad spend. Depending on the project, we use methods including A/B testing, first-click testing, tree testing, and more.

Validation & DXO Deliverables example

You’ve gotta talk to these folks.

What The Good brings to companies is this large and respectfully anonymized database of what they’ve seen work for other companies or what they’ve seen work for other industries.

Having the data to back it up, but also having the breadth of experiences across different types of platforms, different types of user interfaces, different types of goal metrics, etc. I think that goes a long way to infuse trust in the program.

Swiss Gear

David Embree

VP of Digital Direct to Consumer

Munchkin

The Good helped us get a deeper picture of our customer’s online behavior. Ultimately, that helped us better serve them and led to big year-over-year online growth.

Their holistic approach and attention to detail was essential in identifying the best areas to optimize our site.

Niro-Sivanathan-LBS

Michael Pulichino

Managing Director

Swiss Gear

Swiss Gear

Working with The Good was an absolute pleasure. We ran a fairly large number of tests in a relatively limited timespan and found some real winners, which provided an overall ROAS well in excess of our typical vendor benchmarks.

I wouldn’t hesitate to recommend them to anyone looking for expert-level CRO.

Aditya Lakshminarayan

Aaron Zagha

Chief Marketing Officer

Newton Baby

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Ecommerce companies improve ROAS through the DXO Program™

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Beckett Simonon Improves Paid Acquisition Efforts

Learn how Beckett Simonon was able to see an annualized ROI of 237% on the Digital Experience Optimization Program™.

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eManualOnline Sees A £530K Increase In Annualized Revenue

Read how eManualOnline embraced a spirit of experimentation by working with The Good for a 50% win rate.

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Easton Baseball Realizes 9:1 ROI On The DXO Program™

See how Easton optimized their digital marketing budget to convert more of their existing traffic.

Fuel your efforts with the latest resources on improving ROAS

Why am I losing sales to competitors on paid traffic? And how do I fix it?
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Work with a specialized consultancy, not a ‘do everything’ agency

Certified experts with degrees in HCI, design, research, development, and more.

Work with team members who have optimized the digital experience of Fortune 500 companies.

You’ll be one of an elite few. We stay experts by limiting who we work with.

Our founder has written three best-selling books on optimization.

On average, team members have 10 years of experience in digital optimization.

We leverage learnings from tens of thousands of research data points.

Digital experience optimization is all we do.

Ready to discuss details?

We’ll know if it’s a good mutual fit after just one call.

Testing Plan

User-centered Optimization Practices

Improved Website Performance

Research & Data Analysis

Ongoing Strategic Advisement

A general practitioner isn’t going to solve your digital experience challenges. You need a team of experts to diagnose and prescribe a solution.

Every Digital Experience Optimization Program™ starts with an introductory call to see if it’s a good mutual fit. Let’s talk!