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        Data & Analytics

        What is The Strategic Value of Ongoing User Research in SaaS?

        The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.

        by Natalie Thomas headshot Natalie Thomas // 8 min read

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      • Header - customer journey map

        Customer Experience

        How Ecommerce Brands Can Create a Conversion-Powered Customer Journey Map

        A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.

        by Natalie Thomas headshot Natalie Thomas // 13 min read

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culture of experimentation

Company Culture

How To Inspire A Culture Of Experimentation [Step-By-Step]

One of the major drivers of successful and innovative companies is their experimentation culture. To build a culture of experimentation in your own company, follow these steps.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 12 min read

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rapid testing cro

Data & Analytics

Rapid Testing: The Next Evolution of CRO

Let's talk about how you can use rapid testing to make data-backed decisions when you don't have time for a full CRO program.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 7 min read

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header - copy testing

Optimization

The Ultimate Guide to Copy Testing For Ecommerce Brands

Uncover the copy for your ecommerce website that converts visitors and builds a better customer experience.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 10 min read

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a/b testing examples

Optimization

What is A/B Testing (+ Five A/B Testing Examples You Can Steal)

Learn more about A/B testing with practical how-tos, examples, and tools.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 12 min read

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Optimization

How to Build an Efficient A/B Testing Roadmap

A well-structured testing roadmap is essential to operating an efficient optimization program. Here's how to build one.

by Natalie Thomas headshot Natalie Thomas // 11 min read

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how to increase website conversions

Data & Analytics

How A/B Testing Tools Work (A Guide for Marketers)

The ultimate goal of an A/B test is to build on the learnings from previous experiments and use those insights improve the pages being tested. Here's where to begin.

by Rudy Klobas // 8 min read

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Optimization

How to Approach A/B Test Design for the Clearest Results

What's the optimal approach to running an A/B testing program on your website? This Insight looks at how you should approach experimentation so you can collect the clearest and most impactful results.

by profile picture of Ethan Ethan Cotton // 6 min read

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a/b tests

Optimization

How to Run Concurrent A/B Tests without Compromising Results

Determining the appropriate velocity of testing for your team can be a challenge. This Insight identifies why we prefer velocity over testing in isolation, and how to carry out high velocity A/B testing on your own.

by Natalie Thomas headshot Natalie Thomas // 6 min read

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how to improve customer experience

Optimization

How to Create an Effective A/B Test Hypothesis

Here's your comprehensive guide to A/B testing – how to develop a hypothesis, when to employ your test, and what to expect from your results.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 9 min read

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