Data & Analytics
The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.
by Natalie Thomas // 8 min read
Customer Experience
A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.
by Natalie Thomas // 13 min read
Customer Acquisition
Learn how to get started with a conversion rate optimization program and where CRO fits into your overall marketing strategy.
by James Sowers // 12 min read
This is your guide to ecommerce loyalty programs that improve the shopping experience and boost your customer lifetime value. Read on to learn how to build yours.
by Caroline Appert // 11 min read
We’ve collected 5 ways you can use SMS and email marketing to focus your ecommerce efforts and see big results.
by James Sowers // 8 min read
Learn how you can use ecommerce video to increase conversions on your site. We cover the top 4 things you should consider, examples from winning brands, and more.
by Caroline Appert // 9 min read
What is the value of podcasting for ecommerce brands? We’re exploring the different ways you can get your foot in the door with this untapped medium.
by Caroline Appert // 8 min read
What do you know about this marketing metric? Learn more about ROAS for ecommerce companies, including how to calculate and improve it.
Customers are increasingly concerned with who they are buying from. Here’s how to tell your brand story and your products without undermining your sales performance.
by James Sowers // 11 min read
Need insight for allocating your marketing budget most effectively? Explore our recommended approach for maximum value and ROI.
by Jon MacDonald // 16 min read
To get more sales and write copy that converts, follow these five landing page fundamentals. Make sure every word on the page helps your visitors get closer to a solution.
by Jon MacDonald // 12 min read