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Customer Experience

How to Drive Customer Retention With SaaS & Ecommerce Winbacks

Reengage, convert, and retain customers with these 10 strategies for ecommerce & SaaS winbacks.

by caroline appert profile picture Caroline Appert // 10 min read

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Customer Acquisition

How To Turn Transactional Emails Into Revenue Generators

Transactional emails often get the highest open and click rates, which is why they are an important growth opportunity for many brands. Follow this guide to turn your transactional emails into new revenue streams.

by Juliana Casale // 9 min read

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Conversion Rate Optimization

8 Strategies That Will Help You Reduce Cart Abandonment

Many customers get 90% of the way to completing their purchase, only to rush away at the last minute. How frustrating! Fortunately, we've got tactics to help you reduce your cart abandonment rate.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 10 min read

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Customer Acquisition

How DTC Marketing Can Build Engagement in the Inbox (Rather than Unsubscribes)

What are the key ingredients of a successful ecommerce marketing email? Kristen LaFrance takes a closer look at how you can build a strong marketing email that doesn't detract from your brand experience.

by Kristen LaFrance // 12 min read

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