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        Data & Analytics

        What is The Strategic Value of Ongoing User Research in SaaS?

        The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.

        by Natalie Thomas headshot Natalie Thomas // 8 min read

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        Customer Experience

        How Ecommerce Brands Can Create a Conversion-Powered Customer Journey Map

        A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.

        by Natalie Thomas headshot Natalie Thomas // 13 min read

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TEIS – Rishi Rawat – Feature Image (WordPress)

Podcast

Writing Product Page Copy That Converts With Rishi Rawat (Frictionless Commerce)

In this episode of The Ecommerce Insights Show, we got together with Rishi Rawat of Frictionless Commerce to talk about all things product detail pages. He and his team help ecommerce brands improve their product page conversion rate by 20% in 90 days.

Listen →
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Optimization

14 Mobile Checkout Best Practices to Increase Conversions and Build Trust

Your customers are shopping on their phones and these mobile checkout best practices will help you deliver an experience that converts.

by caroline appert profile picture Caroline Appert // 13 min read

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Drive & Convert

Drive and Convert (Ep. 040): The Downside of Discounting (And What To Do Instead)

Many brands default to discounting as the "easy button" for juicing their online sales, but this can put you on a sales treadmill that is increasingly hard to get off of. In this episode, Ryan and Jon talk about what to do instead of discounting.

by caroline appert profile picture Caroline Appert // 26 min read

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Optimization

How To Use The Good’s Landing Page Optimization Rubric

An 18 point, step-by-step checklist to score your landing page and improve conversions.

by caroline appert profile picture Caroline Appert // 9 min read

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Customer Experience

How To Master Your Ecommerce Fulfillment Process

Streamlining your fulfillment process creates a better customer experience AND makes your job easier. Here's how to do it.

by caroline appert profile picture Caroline Appert // 16 min read

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