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        Data & Analytics

        What is The Strategic Value of Ongoing User Research in SaaS?

        The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.

        by Natalie Thomas headshot Natalie Thomas // 8 min read

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      • Header - customer journey map

        Customer Experience

        How Ecommerce Brands Can Create a Conversion-Powered Customer Journey Map

        A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.

        by Natalie Thomas headshot Natalie Thomas // 13 min read

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what is a good conversion rate

Drive & Convert

Drive and Convert (Ep. 089): What is a Good Conversion Rate?

Jon and Ryan tackle the age-old question: What is a good conversion rate? They explain why this question is not as straightforward as it seems, define conversion rates, and discuss variables affecting it.

by Angel Earnshaw // 28 min read

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episode title card

Drive & Convert

Drive and Convert (Ep. 088): The Future of Attribution and AI

Jon and Ryan unpack insights gained from recent events at Google and Logical Position. Listen for answers to questions like 'what is the future of attribution and AI?' to 'what strategies should I consider for the holidays?'

by Angel Earnshaw // 31 min read

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two people working on rapid validation

Optimization

What is Rapid Testing and How is it Different from A/B Testing?

We’re sharing the true meaning of data-backed decision-making and how rapid testing can help you get there.

by Natalie Thomas headshot Natalie Thomas // 8 min read

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Optimization

9 Reasons Why Brands Don’t Invest in CRO

While research shows that CRO is a good investment, some decision-makers still hesitate to take the next step. Here are nine reasons why people are afraid to say ‘yes’ to conversion rate optimization.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 15 min read

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D&C title card

Drive & Convert

Drive and Convert (Ep. 087): Should I drive traffic to a landing page or PDP?

Jon and Ryan explore the importance of landing pages and their role in building trust and educating customers.

by Angel Earnshaw // 25 min read

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black friday guide feature image

Optimization

The Ecommerce Optimization Guide for Black Friday & Cyber Monday

The ultimate Cyber Monday and Black Friday guide for ecommerce businesses gearing up for holiday traffic.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 24 min read

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wireframe design on a notebook

Optimization

Before Redesigning Your Website, Try This (Our Proven Framework for Wireframe Design Briefs)

Wireframing provides a blueprint for your website. Without it, you waste resources on a design that doesn't convert or satisfy users.

by Natalie Thomas headshot Natalie Thomas // 11 min read

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episode title card

Drive & Convert

Drive and Convert (Ep. 086): Where’s the Traffic?

In this episode, Jon and Ryan dive into how competition, economic factors, and changing consumer behavior are reshaping the e-commerce landscape and affecting traffic.

by Angel Earnshaw // 28 min read

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The Telegraph subscription page

Optimization

How to Create Successful Subscription Pages: Tips and Winning Examples

This guide tackles the what, why and how of optimizing your subscription pages for more conversions, less abandonment and a better UX.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 14 min read

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