PRIVATE RAPID EXPERIMENTATION WORKSHOP, NOW OPEN TO THE PUBLIC - Register
Skip to Content
Primary Menu
The Good
Optimizing Digital Experiences
  • SaaS Optimization
    • How We Help
      • Increase Registration
      • Improve Onboarding
      • Monetize Free Users
      • Improve Retention
      • Increase Referrals
      • Mitigate Cancellations
      • Explore the DXO Program™
    • Results
      • Autodesk grew subscriptions by 11%
      • IDX increased B2C registrations by 20%
      • The Economist increased paid subscription conversions by 5%
      • Helium 10 increased registrations by 12%
      • View All Case Studies →
    • Featured Insight
      • Learn the secret to the strategic value of ongoing SaaS user research.

        Data & Analytics

        What is The Strategic Value of Ongoing User Research in SaaS?

        The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.

        by Natalie Thomas headshot Natalie Thomas // 8 min read

        Read More →
      • View All Insight Articles →
  • Ecommerce Optimization
    • How We Help
      • Improve User Experience
      • Improve ROAS
      • Convert More Customers
      • Decrease Abandonment
      • Understand Your Customers
      • Validate Design Decisions
      • Explore the DXO Program™
    • Results
      • Xerox increased revenue by 18.9% on product page visits
      • MillerKnoll improved directional guidance
      • MasterCraft had 33:1 ROI optimizing for high-consideration shoppers
      • Munchkin decreased bounce rates
      • View All Case Studies →
    • Featured Insight
      • Header - customer journey map

        Customer Experience

        How Ecommerce Brands Can Create a Conversion-Powered Customer Journey Map

        A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.

        by Natalie Thomas headshot Natalie Thomas // 13 min read

        Read More →
      • View All Insight Articles →
  • Insights
  • Talk to an Expert
  • Search
reduce-cart-abandonment-wish-lists-header

Customer Acquisition

How to understand, calculate, and reduce shopping cart abandonment

On average, 69.8% of all ecommerce shopping carts are abandoned before checkout. Here’s why shoppers leave and what you can do about it.

by laura-bosco-profile-picture Laura Bosco // 23 min read

Read More →
Man's hands writing email marketing tips

Customer Acquisition

Must-Have Email Marketing Tips to Boost Your Revenue

If you're looking to level up your email marketing, this article is for you. We share how to ace the 20% of email marketing strategies that lead to 80% of the financial results.

by James Sowers James Sowers // 17 min read

Read More →
confirmation-emails-header

Customer Experience

Your Confirmation Email Starter Kit: Strategies, Best Practices, and Examples

Confirmation emails are an overlooked way to boost customer engagement and conversions. Here is our best advice for making the most of these opportunities.

by laura-bosco-profile-picture Laura Bosco // 23 min read

Read More →

Customer Acquisition

How To Turn Transactional Emails Into Revenue Generators

Transactional emails often get the highest open and click rates, which is why they are an important growth opportunity for many brands. Follow this guide to turn your transactional emails into new revenue streams.

by The Good // 9 min read

Read More →

Customer Acquisition

The Secrets of Successful Holiday Email Campaigns

Research that confirms the fundamentals of successful email marketing provides a rare glimpse into the exact frequency and open rates of holiday email campaigns.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 10 min read

Read More →
dtc marketing header

Customer Acquisition

How DTC Marketing Can Build Engagement in the Inbox (Rather than Unsubscribes)

What are the key ingredients of a successful ecommerce marketing email? Kristen LaFrance takes a closer look at how you can build a strong marketing email that doesn't detract from your brand experience.

by Kristen LaFrance // 12 min read

Read More →
win-back email campaign header

Customer Acquisition

5 Principles for a Successful Win-Back Email Campaign

Follow these five principles to create a compelling win-back email campaign that’ll help convert your inactive subscribers into purchasing customers.

by David Hoos headshot David Hoos // 9 min read

Read More →

Customer Acquisition

How to Write the Perfect Email Signup Text (Using Data)

Just because something works for one brand doesn’t mean it will work for another.

by James Sowers James Sowers // 5 min read

Read More →
call to action best practices

Customer Acquisition

Email Pop-ups – The Most Controversial Marketing Tactic Ever

The email pop-up is one of the most used, and most hated marketing tactics around these days. Take a balanced look at their strengths and weaknesses.

by headshot of sturgill Don Sturgill // 11 min read

Read More →

Posts pagination

← Previous 1 2
Get expert answers to pressing and complex questions on digital experience optimization.
Subscribe now
  • Digital Experience Optimization Program™
    • Explore The Program →
  • Case Studies
    • Xerox
    • Swiss Gear
    • The Economist
    • Munchkin
    • View All Case Studies →
  • Resources
    • Good Question Newsletter
    • Insight Articles
    • Drive & Convert Podcast
    • Optimization Books
    • 5-Factors Scorecard™
  • Company
    • About The Good
    • B Corp Profile
    • Careers
    • Privacy Policy
    • Contact Us
  • Products by The Good
    • UserInput – A customer research tool for ecommerce brands
    • Commerce Critiques – Fast, affordable CRO assessments

Our mission is to remove all the bad digital experiences until only the good remain.

© 2025 The Good Group, Inc.

B Corporation Certified

Get In Touch

Phone: +1(503)488-5935

New Client Inquiries: bizdev@thegood.com

General Inquiries: hello@thegood.com