Skip to Content
Primary Menu
The Good
Optimizing Digital Experiences
  • SaaS Optimization
    • How We Help
      • Increase Registration
      • Improve Onboarding
      • Monetize Free Users
      • Improve Retention
      • Increase Referrals
      • Mitigate Cancellations
      • Explore the DXO Program™
    • Results
      • Autodesk grew subscriptions by 11%
      • IDX increased B2C registrations by 20%
      • The Economist increased paid subscription conversions by 5%
      • Helium 10 increased registrations by 12%
      • View All Case Studies →
    • Featured Insight
      • Learn the secret to the strategic value of ongoing SaaS user research.

        Data & Analytics

        What is The Strategic Value of Ongoing User Research in SaaS?

        The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.

        by Natalie Thomas headshot Natalie Thomas // 8 min read

        Read More →
      • View All Insight Articles →
  • Ecommerce Optimization
    • How We Help
      • Improve User Experience
      • Improve ROAS
      • Convert More Customers
      • Decrease Abandonment
      • Understand Your Customers
      • Validate Design Decisions
      • Explore the DXO Program™
    • Results
      • Xerox increased revenue by 18.9% on product page visits
      • MillerKnoll improved directional guidance
      • MasterCraft had 33:1 ROI optimizing for high-consideration shoppers
      • Munchkin decreased bounce rates
      • View All Case Studies →
    • Featured Insight
      • Header - customer journey map

        Customer Experience

        How Ecommerce Brands Can Create a Conversion-Powered Customer Journey Map

        A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.

        by Natalie Thomas headshot Natalie Thomas // 13 min read

        Read More →
      • View All Insight Articles →
  • Insights
  • Talk to an Expert
  • Search

Drive & Convert

Drive and Convert (Ep. 003): COVID-19 and Ecommerce

How should online businesses react to the economic disruption caused by the pandemic? Find out in the third episode of the Drive and Convert podcast.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 32 min read

Read More →

Drive & Convert

Drive and Convert (Ep. 002): Goal Setting for Conversion Rate Optimization

Are your optimization goals aligned with your overarching business goals? Find out in the second episode of the Drive and Convert podcast.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 32 min read

Read More →

Drive & Convert

Drive and Convert (Ep. 001): Goal Setting for Paid Search

Are your marketing goals lining up with the goals you've set to grow your business overall? Find out in the first episode of the Drive and Convert podcast.

by Jon MacDonald // 30 min read

Read More →

Data & Analytics

The Future of Ecommerce in 2020: Six Trends to Watch

We’ll be addressing the trends and opportunities that we've identified in the ecommerce industry for the coming year.

by Rudy Klobas // 12 min read

Read More →
custom packaging banner

Customer Experience

Why Custom Packaging is Essential to Creating a Consistent Brand Experience

Custom product packaging plays an important role in maintaining a consistent brand experience offline.

by Phil Forbes // 8 min read

Read More →
data driven marketing - customer acquisition costs google analytics reports

Data & Analytics

Beyond Vanity Metrics: Understanding the Depth of Ecommerce Conversion Optimization

True ecommerce conversion optimization goes far beyond surface level tweaks and simple A/B tests. It involves thorough data analysis, identifying strategic areas for improvement, testing hypotheses, and iteration for compounding growth.

by The Good // 16 min read

Read More →

Optimization

How to Approach A/B Test Design for the Clearest Results

What's the optimal approach to running an A/B testing program on your website? This Insight looks at how you should approach experimentation so you can collect the clearest and most impactful results.

by profile picture of Ethan Ethan Cotton // 6 min read

Read More →

Optimization

How to Quickly Get Started with Ecommerce Optimization

Trying to get started with ecommerce optimization? Start your journey by following this central pathway and these actionable tips.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 8 min read

Read More →
dtc marketing header

Customer Acquisition

How DTC Marketing Can Build Engagement in the Inbox (Rather than Unsubscribes)

What are the key ingredients of a successful ecommerce marketing email? Kristen LaFrance takes a closer look at how you can build a strong marketing email that doesn't detract from your brand experience.

by Kristen LaFrance // 12 min read

Read More →

Posts pagination

← Previous 1 … 17 18 19 … 29 Next →
Get expert answers to pressing and complex questions on digital experience optimization.
Subscribe now
  • Digital Experience Optimization Program™
    • Explore The Program →
  • Case Studies
    • Xerox
    • Swiss Gear
    • The Economist
    • Munchkin
    • View All Case Studies →
  • Resources
    • Good Question Newsletter
    • Insight Articles
    • Drive & Convert Podcast
    • Optimization Books
    • 5-Factors Scorecard™
  • Company
    • About The Good
    • B Corp Profile
    • Careers
    • Privacy Policy
    • Contact Us
  • Products by The Good
    • UserInput – A customer research tool for ecommerce brands
    • Commerce Critiques – Fast, affordable CRO assessments

Our mission is to remove all the bad digital experiences until only the good remain.

© 2025 The Good Group, Inc.

B Corporation Certified

Get In Touch

Phone: +1(503)488-5935

New Client Inquiries: bizdev@thegood.com

General Inquiries: hello@thegood.com