customer research
The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.
by Natalie Thomas // 8 min read
customer journey
A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.
by Natalie Thomas // 13 min read
Learn about how you can stay user-centered with insights on research, testing, and rapid experimentation.
conversion rate optimization
We’ll be addressing the trends and opportunities that we've identified in the ecommerce industry for the coming year.
by Rudy Klobas // 12 min read
True ecommerce conversion optimization goes far beyond surface level tweaks and simple A/B tests. It involves thorough data analysis, identifying strategic areas for improvement, testing hypotheses, and iteration for compounding growth.
by The Good // 16 min read
Cross-border ecommerce is becoming an essential element to growing and scaling an ecommerce business. This Insight takes a closer look at why that is.
by Rudy Klobas // 13 min read
Ecommerce fraud takes many forms, including account takeover fraud, friendly fraud, card testing fraud, and more. To reduce the impact ecommerce fraud has on your store, you need to understand the specific fraud type and source.
by Bolt // 12 min read
data driven
RFM Analysis is a customer segmentation method that helps you target your customers with the right message in the right place at the right time based on three key data points.
by David Hoos // 8 min read
Proper attribution will help your business continually improve and optimize your marketing efforts, ultimately growing the conversion rate of your site.
by Cara Hogan // 6 min read
Maintaining customer data helps move your company forward by allowing you to anticipate trends and better meet customer needs.
by Ashley Lipman // 7 min read
Google Analytics custom alerts help you monitor your analytics for any surprises so you can adapt quickly.
by David Hoos // 7 min read
Learn how Google Analytics Channel Groupings can help reveal your most effective marketing channels.