customer research
The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.
by Natalie Thomas // 8 min read
customer journey
A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.
by Natalie Thomas // 13 min read
Apr 13, 2021 ... ... rates. The same holds true for conversion-focused pages. As long as your conversion rate is high, it's okay if a high percentage of visitors ...
May 21, 2025 ... Conversion rate optimization is important for any ecommerce brand, but it's markedly more difficult for brands with lower traffic. However, ...
Optimization Books From the Best In The Business. Improve your customer experience. Increase your conversion rate. Crush your sales goals.
Apr 19, 2021 ... Before focusing on conversion rate optimization, Easton Sports was getting $4.50 in return for every dollar of digital marketing spend. That's a ...
Dec 3, 2024 ... Unfortunately, comparing your conversion rate to the rates of other companies (or the industry as a whole) is meaningless. We know you want to ...
Aug 26, 2022 ... What does this data tell me about my conversion rate and customers? How can this data fuel my decisions going forward? 3. Clearly identify your ...
Jun 9, 2021 ... Overall revenue? Conversion rate? Bounce rate? Customer acquisition cost? An abundance of data leads to an abundance of questions. We're going ...
May 24, 2022 ... Learn how to get started with a conversion rate optimization program and where CRO fits into your overall marketing strategy.
Jan 21, 2025 ... This week on Drive and Convert, Jon and Ryan explore why running experiments doesn't always equate to an increasing conversion rate.