customer research
The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.
by Natalie Thomas // 8 min read
customer journey
A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.
by Natalie Thomas // 13 min read
Apr 13, 2021 ... CRO: The acronym for “conversion rate optimization.” These tactics are aimed at getting the traffic generated by inbound and outbound marketing ...
The Good is an expert digital experience optimization consultancy that helps ecommerce companies grow. · Develop a powerful conversion rate optimization strategy.
Nov 6, 2023 ... Knowing how to use CTAs effectively is a skill essential to conversion rate optimization. Whether you're not using CTAs enough or your CTAs aren ...
Jan 21, 2026 ... The impact of effective trial optimization extends beyond conversion rates. When you optimize the trial experience, you also reduce customer ...
Trial-to-paid conversion benchmarks are everywhere. A quick search turns up dozens of reports on what a “good” conversion rate looks like by industry, trial ...
May 21, 2025 ... conversion rate optimization. Iterative Testing that Drove Results for Our Clients. You don't always need to redesign your whole website to ...
Apr 19, 2021 ... Before focusing on conversion rate optimization, Easton Sports was getting $4.50 in return for every dollar of digital marketing spend. That's a ...
Jun 14, 2021 ... Proper attribution will help your business continually improve and optimize your marketing efforts, ultimately growing the conversion rate of ...
Oct 3, 2023 ... When brands focus on conversion rate, it's typically optimizing for mobile, ad spend, and other marketing fixes.