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        Data & Analytics

        What is The Strategic Value of Ongoing User Research in SaaS?

        The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.

        by Natalie Thomas headshot Natalie Thomas // 8 min read

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    • Featured Insight
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        Customer Experience

        How Ecommerce Brands Can Create a Conversion-Powered Customer Journey Map

        A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.

        by Natalie Thomas headshot Natalie Thomas // 13 min read

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Drive & Convert

Drive and Convert (Ep. 096): Going from WTF to YAY with GA4

Jon and Ryan tackle GA4 challenges and share tips to overcome hurdles in the evolving data analytics landscape.

by Angel Earnshaw // 28 min read

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Data & Analytics

Ecommerce Analytics Reports: Decision-Driven Data Analysis & Conventions That Mean More Than Benchmarks

Optimizing the digital experience starts with scrutinizing a select set of ecommerce analytics reports through decision-driven data analysis.

by Natalie Thomas headshot Natalie Thomas // 11 min read

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episode title with photo of Jon and Ryan

Drive & Convert

Drive and Convert (Ep. 080): Managing Attribution Model Changes

In this episode of "Drive and Convert," Jon and Ryan discuss Google's recent decision to sunset certain attribution types. They also delve into the challenges that small businesses might face and how they can explore more creative and calculated alternatives.

by Angel Earnshaw // 26 min read

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Drive & Convert

Drive and Convert (Ep. 076): Conversion Tracking in Performance Max

In this episode, Jon and Ryan discuss what conversion tracking looks like in this new world of Performance Max and what you could do to help your system and ads perform better.

by Angel Earnshaw // 20 min read

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Optimization

How To Improve Your Conversion Rate When You Have More Time Than Money

A full conversion rate optimization plan isn’t something you can do on your own. Here’s what you CAN do instead.

by laura-bosco-profile-picture Laura Bosco // 28 min read

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Data & Analytics

A User’s Guide to Google Analytics Custom Alerts

Google Analytics custom alerts help you monitor your analytics for any surprises so you can adapt quickly.

by David Hoos headshot David Hoos // 7 min read

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customer-needs-google-analytics-goal-flow-header

Data & Analytics

A User’s Guide to Google Analytics Users Flow Report

Learn how the Users Flow report can point out roadblocks and help you make changes to enhance your user experience.

by David Hoos headshot David Hoos // 7 min read

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customer-needs-google-analytics-goal-flow-header

Data & Analytics

A User’s Guide to Google Analytics Goal Flow Reports

When it comes to ecommerce, feedback is essential. Here’s how the Goal Flow report can illuminate your sales funnel and improve your customer experience.

by David Hoos headshot David Hoos // 6 min read

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google analytics custom alerts header

Data & Analytics

A User’s Guide to Google Analytics Enhanced Ecommerce

Google Analytics tracking is foundational to conversion rate optimization. Here’s a simple guide to get started with Enhanced Ecommerce reporting.

by David Hoos headshot David Hoos // 8 min read

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