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        Data & Analytics

        What is The Strategic Value of Ongoing User Research in SaaS?

        The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.

        by Natalie Thomas headshot Natalie Thomas // 8 min read

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    • Featured Insight
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        Customer Experience

        How Ecommerce Brands Can Create a Conversion-Powered Customer Journey Map

        A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.

        by Natalie Thomas headshot Natalie Thomas // 13 min read

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Customer Acquisition

The Definitive Guide to Effective Ecommerce Discount Pricing

Employed strategically, discounted pricing can give sales a healthy boost; handled incorrectly, it can devalue and detract from the bottom line.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 16 min read

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Optimization

How To Run Your Own CRO Audit & Why It’s A Must-Have Growth Practice For Ecommerce

A step-by-step process to DIY a CRO audit on the homepage, category page, and product page of your ecommerce website; and 15 reasons you should start today.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 23 min read

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Optimization

How To Use The Good’s Landing Page Optimization Rubric

An 18 point, step-by-step checklist to score your landing page and improve conversions.

by caroline appert profile picture Caroline Appert // 9 min read

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D&C EP35 – Podcast Episode Feature Image (WP Featured Image)

Drive & Convert

Drive and Convert (Ep. 035): Text Ads on Google

With that advent of smart shopping campaigns, it has become ridiculously easy to start spending money on Google shopping ads and to see some return. But one area that's become overlooked is text ads. Ryan explains why you shouldn't be sleeping on text ads if you want to push your brand further.

by James Sowers // 23 min read

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Drive & Convert

Drive and Convert (Ep. 034): Common Objections to CRO

Digital marketing can start the fire, but CRO adds fuel to the fire. Yet, it seems every business has this bank of excuses on why CRO can't happen now, or why it doesn't make sense. Today Jon overcomes these objections and explains why CRO can be of such a high value to your business.

by James Sowers // 30 min read

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Customer Experience

12 Ecommerce Site Search Best Practices (With Examples)

Site search is one of the most important yet most overlooked functions of any ecommerce site. Test these twelve design best practices to help improve your on-site conversions.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 15 min read

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D&C EP33 – Podcast Episode Feature Image (WP Featured Image)

Drive & Convert

Drive and Convert (Ep. 033): Shiny New Traffic Sources

There's no end to new platforms popping up and claiming to be the next great source of traffic to your business. First there was Yahoo. Then Google. Then Facebook. Then Twitter. Then Instagram. Then TikTok. Then… well, the list goes on and it will forever be growing too.

by James Sowers // 26 min read

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Customer Acquisition

How To Effectively Manage Your Ecommerce Marketing Budget

Need insight for allocating your marketing budget most effectively? Explore our recommended approach for maximum value and ROI.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 16 min read

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D&C EP32 – Podcast Episode Feature Image (WP Featured Image)

Drive & Convert

Drive and Convert (Ep. 032): Writing Product Descriptions That Convert

Product descriptions may seem straightforward, but if done right they can significantly improve conversion rates. Today Jon explains why product descriptions are one of the most effective changes you can change to your website and how to write great product descriptions that will convert.

by James Sowers // 31 min read

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