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        customer research

        What is The Strategic Value of Ongoing User Research in SaaS?

        The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.

        by Natalie Thomas headshot Natalie Thomas // 8 min read

      • View All Insight Articles →
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      • Xerox increased revenue by 18.9% on product page visits
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    • Featured Insight
      • Header - customer journey map

        customer journey

        How Ecommerce Brands Can Create a Conversion-Powered Customer Journey Map

        A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.

        by Natalie Thomas headshot Natalie Thomas // 13 min read

      • View All Insight Articles →
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a/b testing

Prioritize Your A/B Tests Like The Experts: An Interview With Experimentation Leader Natalie Thomas

There is no “one size fits all” A/B test prioritization method. So, we asked experimentation leader Natalie Thomas to share more about how product marketing and ecommerce teams can pick the right method for them and how The Good prioritizes using the ADVIS’R Prioritization Framework™️.

by caroline appert profile picture Caroline Appert // 12 min read

product reviews page

conversion rate optimization

How to Leverage Product Reviews to Improve Conversion Rates

There's nothing more valuable than a happy customer. They are essential to building trust with your potential buyers through product reviews.

by caroline appert profile picture Caroline Appert // 11 min read

customer browsing mobile menu design on ecommerce website

mobile

5 Strategies for Improving Mobile Menu Design From Our Pattern Library

Mobile menu design is not a one-size-fits-all approach. Here are winning strategies from our own pattern library to help you get started.

by caroline appert profile picture Caroline Appert // 10 min read

ecommerce site designed to increase average order value

average order value

Nine Strategies To Increase Average Order Value

Increasing your average order value is a powerful way to grow your overall sales. Follow these nine tactics to get started.

by caroline appert profile picture Caroline Appert // 12 min read

how to sell subscriptions to get loyal customers instead of one-time purchasers

convert more customers

7 Proven Strategies to Win Subscribers (Instead of One-time Purchasers)

Our 7 ecommerce subscription strategies can help your company overcome market challenges and achieve long-term success amidst economic uncertainty.

by caroline appert profile picture Caroline Appert // 12 min read

episode 81 title with photo of Jon and Ryan

ecommerce

Drive and Convert (Ep. 081): 9 Key Ecommerce Metrics You Should Be Tracking

In this episode, Jon and Ryan discuss the metrics that matter for ecommerce businesses. There is so much ecommerce data available, but you need to make sure you are pulling the right data to inform your overall business strategy.

by caroline appert profile picture Caroline Appert // 34 min read

ANDY LIGHTMAN PROFILE - FEATURE IMAGE

case study

How Andy Lightman’s Ecommerce Philosophy Created Millions in Revenue

Andy Lightman, expert marketer and ecommerce leader, built an effective growth engine that contributed to more than doubling Fully’s ecommerce business. He is sharing his pointers for keeping a team focused on measurable business outcomes.

by caroline appert profile picture Caroline Appert // 12 min read

training interns

Professionalism in the Workplace: Tips for Interns

Many situations come with unwritten rules and expectations that are not always clear to newcomers. To bridge this gap we have compiled a guide of minimum expectations for interns to practice professionalism in the workplace.

by caroline appert profile picture Caroline Appert // 4 min read

Dynojet website open on desktop and mobile devices

case study

How Removing Assumptions and Bringing in an Outside Perspective Led to Over $5 Million in Annualized Revenue Gains

Find out how Dynojet unlocked the expertise of a whole team of strategists, researchers, designers, and more on the Digital Experience Optimization Program™.

by caroline appert profile picture Caroline Appert // 6 min read

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