PRIVATE RAPID EXPERIMENTATION WORKSHOP, NOW OPEN TO THE PUBLIC - Register
Skip to Content
Primary Menu
The Good
Optimizing Digital Experiences
  • SaaS Optimization
    • How We Help
      • Increase Registration
      • Improve Onboarding
      • Monetize Free Users
      • Improve Retention
      • Increase Referrals
      • Mitigate Cancellations
      • Explore the DXO Program™
    • Results
      • Autodesk grew subscriptions by 11%
      • IDX increased B2C registrations by 20%
      • The Economist increased paid subscription conversions by 5%
      • Helium 10 increased registrations by 12%
      • View All Case Studies →
    • Featured Insight
      • Learn the secret to the strategic value of ongoing SaaS user research.

        Data & Analytics

        What is The Strategic Value of Ongoing User Research in SaaS?

        The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.

        by Natalie Thomas headshot Natalie Thomas // 8 min read

        Read More →
      • View All Insight Articles →
  • Ecommerce Optimization
    • How We Help
      • Improve User Experience
      • Improve ROAS
      • Convert More Customers
      • Decrease Abandonment
      • Understand Your Customers
      • Validate Design Decisions
      • Explore the DXO Program™
    • Results
      • Xerox increased revenue by 18.9% on product page visits
      • MillerKnoll improved directional guidance
      • MasterCraft had 33:1 ROI optimizing for high-consideration shoppers
      • Munchkin decreased bounce rates
      • View All Case Studies →
    • Featured Insight
      • Header - customer journey map

        Customer Experience

        How Ecommerce Brands Can Create a Conversion-Powered Customer Journey Map

        A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.

        by Natalie Thomas headshot Natalie Thomas // 13 min read

        Read More →
      • View All Insight Articles →
  • Insights
  • Talk to an Expert
  • Search
episode title with photo of Jon and Ryan

Drive & Convert

Drive and Convert (Ep. 085): Nine Strategies to Increase Average Order Value

In this episode, Jon and Ryan discuss how you can draw more value from your existing customers by using nine strategies that are proven to increase AOV.

by Angel Earnshaw // 37 min read

Read More →
product led growth through leveraging ROPES framework

Optimization

Leverage Product-Led Growth with the ROPES Framework

With the help of our proprietary ROPES framework, SaaS companies can leverage product-led growth and boost conversions.

by Natalie Thomas headshot Natalie Thomas // 17 min read

Read More →
customer browsing mobile menu design on ecommerce website

Customer Experience

5 Strategies for Improving Mobile Menu Design From Our Pattern Library

Mobile menu design is not a one-size-fits-all approach. Here are winning strategies from our own pattern library to help you get started.

by Angel Earnshaw // 10 min read

Read More →
people looking checking for what is a good conversion rate

Optimization

What is a good conversion rate?

There is no magic number when it comes to a good conversion rate. Instead, brands should focus on continuous improvement and optimization.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 9 min read

Read More →
how to sell subscriptions to get loyal customers instead of one-time purchasers

Optimization

7 Proven Strategies to Win Subscribers (Instead of One-time Purchasers)

Our 7 ecommerce subscription strategies can help your company overcome market challenges and achieve long-term success amidst economic uncertainty.

by caroline appert profile picture Caroline Appert // 12 min read

Read More →
episode 81 title with photo of Jon and Ryan

Drive & Convert

Drive and Convert (Ep. 081): 9 Key Ecommerce Metrics You Should Be Tracking

In this episode, Jon and Ryan discuss the metrics that matter for ecommerce businesses. There is so much ecommerce data available, but you need to make sure you are pulling the right data to inform your overall business strategy.

by caroline appert profile picture Caroline Appert // 34 min read

Read More →
episode title with photo of Jon and Ryan

Drive & Convert

Drive and Convert (Ep. 080): Managing Attribution Model Changes

In this episode of "Drive and Convert," Jon and Ryan discuss Google's recent decision to sunset certain attribution types. They also delve into the challenges that small businesses might face and how they can explore more creative and calculated alternatives.

by Angel Earnshaw // 26 min read

Read More →
customers being interviewed about their experience

Customer Experience

Drive Business Growth at the Intersection of Positive Customer Sentiment & Ethical Website Design

As a brand, it’s important to understand your customers' sentiment. Once you uncover their thoughts, you can make ethical optimizations to your website experience that improve growth.

by Sumita Mukund headshot Sumita Paulson // 15 min read

Read More →
saas pricing page open on laptop

Customer Acquisition

13 Examples of Effective SaaS Pricing Pages That Drive Conversions

Discover the key components of successful SaaS pricing pages and get inspired by our curated selection of 13 successful examples.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 15 min read

Read More →

Posts pagination

← Previous 1 … 8 9 10 … 17 Next →
Get expert answers to pressing and complex questions on digital experience optimization.
Subscribe now
  • Digital Experience Optimization Program™
    • Explore The Program →
  • Case Studies
    • Xerox
    • Swiss Gear
    • The Economist
    • Munchkin
    • View All Case Studies →
  • Resources
    • Good Question Newsletter
    • Insight Articles
    • Drive & Convert Podcast
    • Optimization Books
    • 5-Factors Scorecard™
  • Company
    • About The Good
    • B Corp Profile
    • Careers
    • Privacy Policy
    • Contact Us
  • Products by The Good
    • UserInput – A customer research tool for ecommerce brands
    • Commerce Critiques – Fast, affordable CRO assessments

Our mission is to remove all the bad digital experiences until only the good remain.

© 2025 The Good Group, Inc.

B Corporation Certified

Get In Touch

Phone: +1(503)488-5935

New Client Inquiries: bizdev@thegood.com

General Inquiries: hello@thegood.com