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        Data & Analytics

        What is The Strategic Value of Ongoing User Research in SaaS?

        The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.

        by Natalie Thomas headshot Natalie Thomas // 8 min read

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    • Featured Insight
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        Customer Experience

        How Ecommerce Brands Can Create a Conversion-Powered Customer Journey Map

        A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.

        by Natalie Thomas headshot Natalie Thomas // 13 min read

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Optimization

The Ecommerce Optimization Guide for Black Friday & Cyber Monday

The ultimate Cyber Monday and Black Friday guide for ecommerce businesses gearing up for holiday traffic.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 24 min read

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Customer Acquisition

The Top Ecommerce Sales Strategies (Including How To Increase Sales Without Discounting)

We share the best ecommerce sales strategies that we’ve found to get more conversions without lowering your prices.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 18 min read

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Customer Acquisition

Limited Time Offers: How to Drive Conversions with Scarcity Marketing

Here's your comprehensive guide to limited time offers - why they work, when to use them, and how to implement them today.

by James Sowers James Sowers // 11 min read

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Optimization

5 Common Site Features That Are Actually Conversion Killers

Improve your conversion rate by identifying some of the most common site features that are killing your conversions.

by Natalie Thomas headshot Natalie Thomas // 7 min read

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Customer Acquisition

The Definitive Guide to Effective Ecommerce Discount Pricing

Employed strategically, discounted pricing can give sales a healthy boost; handled incorrectly, it can devalue and detract from the bottom line.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 16 min read

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Customer Acquisition

Boost Your Customer Loyalty and AOV With Post-Purchase Offers

The euphoric moments that come immediately after a customer makes a purchase are often overlooked by ecommerce brands. Here's how to take advantage of this sales opportunity.

by James Sowers James Sowers // 14 min read

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Customer Acquisition

Why Discounting Is Bad For Your Brand (And What To Do Instead)

When it comes to incentivizing customers, it's easy to default to using a price or percentage discount. While this strategy may boost your sales numbers, it comes with some serious tradeoffs.

by laura-bosco-profile-picture Laura Bosco // 16 min read

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Customer Acquisition

10 Tactics to Drive Ecommerce Sales Without Discounting

Constantly relying on discounts to boost sales is a losing game in the long run. Here are 10 alternatives that will help you sustainably grow your online business.

by Rudy Klobas // 7 min read

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Customer Acquisition

How Free Shipping Incentives Can Influence Purchase Decisions

The most effective free shipping messaging involves a hint of marketing psychology to set the tone for shopping behavior.

by Riche Jean-Bart // 7 min read

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