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        Data & Analytics

        What is The Strategic Value of Ongoing User Research in SaaS?

        The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.

        by Natalie Thomas headshot Natalie Thomas // 8 min read

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        Customer Experience

        How Ecommerce Brands Can Create a Conversion-Powered Customer Journey Map

        A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.

        by Natalie Thomas headshot Natalie Thomas // 13 min read

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Drive & Convert

Drive and Convert (Ep. 064): Everything You Need To Know About Google Performance Max Campaigns

In this episode, Ryan and Jon talk about the massive changes coming to Google Ads with the introduction of Google Performance Max Campaigns. They cover how to prepare for the switch, the kinds of results brands can expect, and the potential impact on your business.

by caroline appert profile picture Caroline Appert // 29 min read

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Drive & Convert

Drive and Convert (Ep. 063): How Adopting A Culture Of Experimentation Can Drive Conversions

In this episode, Ryan and Jon talk about a major driver of successful and innovative companies: experimentation culture. They also cover the proven steps you can take to build a culture of experimentation in your own company.

by Angel Earnshaw // 29 min read

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Drive & Convert

Drive and Convert (Ep. 062): Amazon Prime Day And The Holiday Impact On Ecommerce

In this episode, Ryan and Jon talk about how Amazon's "most successful prime day ever," and their announcement of a second prime day in Q4, will impact the holiday season for ecommerce brands. They also cover what brands should be doing now to prepare for a great Q4.

by caroline appert profile picture Caroline Appert // 32 min read

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Optimization

How to Improve the Site Speed of Your Ecommerce Store in 15 Steps

When it comes to the website speed of your ecommerce store, slow and steady doesn’t cut it. Use these 15 steps to keep more of your hard-earned traffic.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 23 min read

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employees working to personalize their marketing strategy on a ecommerce site by using product recommendation quizzes

Customer Experience

How to Personalize Your Ecommerce Marketing Strategy with Product Recommendation Quizzes

Incorporating product recommendation quizzes into your personalization strategy boosts average order value and conversions. Here’s how to get started.

by joanne wu Joanne Wu // 8 min read

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D&C – Episode 61 – How Active Agers Shop Online & How To Connect With Them – Podcast Episode Feature Image (WP Featured Image)

Drive & Convert

Drive and Convert (Ep. 061): How Active Agers Shop Online (And How To Connect With Them)

In this episode, Ryan and Jon talk about the findings from The Good's latest research report all about online shoppers age 55+. They cover the habits, behaviors, and important ways to connect with this often forgotten about ecommerce audience.

by James Sowers James Sowers // 26 min read

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culture of experimentation

Company Culture

How To Inspire A Culture Of Experimentation [Step-By-Step]

One of the major drivers of successful and innovative companies is their experimentation culture. To build a culture of experimentation in your own company, follow these steps.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 12 min read

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D&C Episode 60 – Podcast Episode Feature Image (WP Featured Image)

Drive & Convert

Drive and Convert (Ep. 060): How To Win With Automation

In this episode, Ryan and Jon talk about the impending launch of Google’s new Performance Max tool, which has received mixed reviews from both brands and their advisors. They also cover how agencies and in-house teams should adjust their strategies in this new environment.

by James Sowers James Sowers // 23 min read

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D&C Episode 59 – Podcast Episode Feature Image (WP Featured Image)

Drive & Convert

Drive and Convert (Ep. 059): Why Not Test Everything?

In this episode, Ryan and Jon talk about the risks associated with running high volume or high velocity testing programs. They also explain why a previous episode on rapid testing is a different (and better) approach.

by James Sowers James Sowers // 22 min read

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