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        What is The Strategic Value of Ongoing User Research in SaaS?

        The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.

        by Natalie Thomas headshot Natalie Thomas // 8 min read

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        Customer Experience

        How Ecommerce Brands Can Create a Conversion-Powered Customer Journey Map

        A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.

        by Natalie Thomas headshot Natalie Thomas // 13 min read

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product customization header

Customer Experience

Product Customization: How Ecommerce Businesses Can Get It Right

Consumers are willing to pay a premium for customized products. Let's dive into how ecommerce brands can approach their personalization strategy and meet the demand for more customization.

by caroline appert profile picture Caroline Appert // 10 min read

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Customer Experience

How to Drive Customer Retention With SaaS & Ecommerce Email Winbacks

Reengage, convert, and retain customers with these 10 strategies for ecommerce & SaaS winbacks.

by caroline appert profile picture Caroline Appert // 9 min read

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loading pages header

Customer Experience

9 Examples of Inspiring Loading Page Designs

Even with an optimized website, you'll have moments when it takes longer to load. Optimize the customer experience with these loading page design tips and examples.

by caroline appert profile picture Caroline Appert // 10 min read

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unique selling proposition example

Customer Acquisition

14 Powerful Unique Selling Proposition Examples From Real-Life Brands

These ecommerce and SaaS unique selling proposition examples will inspire your marketing efforts and help you convert more website visitors into buyers.

by caroline appert profile picture Caroline Appert // 10 min read

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customer loyalty program

Customer Experience

How To Build Ecommerce Loyalty Programs That Improve Customer Retention & Experience

This is your guide to ecommerce loyalty programs that improve the shopping experience and boost your customer lifetime value. Read on to learn how to build yours.

by caroline appert profile picture Caroline Appert // 11 min read

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noon brew ecommerce product video example

Customer Acquisition

How To Use Ecommerce Video To Drive More Sales

Learn how you can use ecommerce video to increase conversions on your site. We cover the top 4 things you should consider, examples from winning brands, and more.

by caroline appert profile picture Caroline Appert // 9 min read

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cro team

Optimization

Answering The Question: Should You Build An Internal CRO Team Or Hire An Agency?

If you're struggling to decide if you should build a CRO team or hire an agency, we're here to help.

by caroline appert profile picture Caroline Appert // 17 min read

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podcasting for ecommerce

Customer Acquisition

The Power of Podcasting For Ecommerce Brands & How To Get Started

What is the value of podcasting for ecommerce brands? We’re exploring the different ways you can get your foot in the door with this untapped medium.

by caroline appert profile picture Caroline Appert // 8 min read

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Header - Product Bundling Article.png

Customer Acquisition

Everything You Need to Know About Product Bundling to Increase Sales and AOV

Product bundling improves your conversion rate by offering options and value to shoppers. Here's your guide on how to do it (with examples).

by caroline appert profile picture Caroline Appert // 11 min read

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