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Customer Acquisition

Chat: Could It Be Your Ultimate Conversion Machine?

Chat can be designed to show up when customers need a recommendation. This makes it a powerful tool to increase conversions.

by Martha Brooke headshot Martha Brooke // 8 min read

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Customer Experience

The Top 3 Loyalty Program Lessons from Amazon Prime

If you’re planning to launch an ecommerce loyalty program, go over your proposal in light of these three tips.

by David Hoos headshot David Hoos // 9 min read

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Optimization

Case Study: How To Convert First Time Visitors Like Bombas

Only 0.25% of new visitors to your site will buy on their first visit. This past weekend, we bought something on our first visit to a new-to-us site and lived to write the Case Study about our experience.

by Dan Weinsoft Dan Weinsoft // 11 min read

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