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        Data & Analytics

        What is The Strategic Value of Ongoing User Research in SaaS?

        The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.

        by Natalie Thomas headshot Natalie Thomas // 8 min read

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      • Header - customer journey map

        Customer Experience

        How Ecommerce Brands Can Create a Conversion-Powered Customer Journey Map

        A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.

        by Natalie Thomas headshot Natalie Thomas // 13 min read

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Optimization

Too Many Tests Can Kill Experimentation Programs: Here’s How

When optimizing your website, you need to find the balance between quality and quantity of tests. Here, we discuss how you can test more effectively for winning results.

by caroline appert profile picture Caroline Appert // 9 min read

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cross sell vs upsell header

Optimization

How To Leverage Cross-Selling And Upselling For Increased AOV 

Our guide to cross-selling and upselling. Discover what each tactic is and how your ecommerce brand can implement them to meet goals.

by caroline appert profile picture Caroline Appert // 11 min read

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Customer Experience

Product Customization: How Ecommerce Businesses Can Get It Right

Consumers are willing to pay a premium for customized products. Let's dive into how ecommerce brands can approach their personalization strategy and meet the demand for more customization.

by caroline appert profile picture Caroline Appert // 10 min read

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Customer Experience

How (And When) To Use a Sticky Add to Cart Button For Improved User Experience

We've tried and tested how to use a sticky add to cart button for more conversions and a better user experience.

by maggie paveza Maggie Paveza // 10 min read

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Customer Experience

How to Drive Customer Retention With SaaS & Ecommerce Email Winbacks

Reengage, convert, and retain customers with these 10 strategies for ecommerce & SaaS winbacks.

by caroline appert profile picture Caroline Appert // 9 min read

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Header- Product Demonstrations

Customer Experience

Product Demonstrations: Your Secret Weapon to Convincing Leads to Buy

Close more sales by using product demonstrations in your sales process. This article will teach you how to produce, present, and optimize demos that sell.

by James Sowers James Sowers // 13 min read

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product-category-page-header

Optimization

How to Design an Effective Ecommerce Product Category Page

The product category page is an essential step on your consumer's pathway to purchase. Keep these rules in mind as you design it.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 15 min read

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sms marketing header

Customer Acquisition

How To Scale Ecommerce Growth With SMS Marketing

SMS marketing can help you reach more customers, increase sales, and grow your business. Best of all, it’s easy to start, and we’ll show you how.

by James Sowers James Sowers // 10 min read

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unique selling proposition example

Customer Acquisition

14 Powerful Unique Selling Proposition Examples From Real-Life Brands

These ecommerce and SaaS unique selling proposition examples will inspire your marketing efforts and help you convert more website visitors into buyers.

by caroline appert profile picture Caroline Appert // 10 min read

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