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        Data & Analytics

        What is The Strategic Value of Ongoing User Research in SaaS?

        The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.

        by Natalie Thomas headshot Natalie Thomas // 8 min read

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        Customer Experience

        How Ecommerce Brands Can Create a Conversion-Powered Customer Journey Map

        A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.

        by Natalie Thomas headshot Natalie Thomas // 13 min read

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Optimization

How to Optimize Your Google Shopping Traffic and Improve Your Ecommerce Bounce Rate  

Here are our top strategies to convert comparison shoppers on your site and make the most of Google Shopping traffic.

by Natalie Thomas headshot Natalie Thomas // 7 min read

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Customer Experience

Creating the Ultimate Above the Fold Strategy – And Why It Matters

A complete guide to what above the fold content is, why it still matters, and exactly how to optimize yours for better conversion rates.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 11 min read

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Customer Experience

How (And When) To Use a Sticky Add to Cart Button For Improved User Experience

We've tried and tested how to use a sticky add to cart button for more conversions and a better user experience.

by maggie paveza Maggie Paveza // 10 min read

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Optimization

Little-by-little: small steps that make a big difference (like over $2 million in annualized revenue)

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 13 min read

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ecommerce-product-recommendations-engines

Optimization

21 Ecommerce Product Recommendation Tips (That Increase Conversions)

Including intelligent ecommerce product recommendations as part of your user experience can increase the average order value of your conversions. Here's how to get started.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 14 min read

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Optimization

Understanding The UX Research Process: A Guide For Ecommerce Brands

Here’s our guide on the UX research process, including our unique 5 step approach to gathering ecommerce insights through quantitative and qualitative research.

by Natalie Thomas headshot Natalie Thomas // 14 min read

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telegraph case study

Optimization

How The Telegraph Improved Stakeholder Buy-In With Data-Backed Practices

“The case for change becomes a no-brainer. All the senior team needs to do is tick it off and say, ‘yes.’” - David Humber, Head of Conversion at The Telegraph

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 16 min read

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multivariate testing

Optimization

How Ecommerce Brands Can Run Successful Multivariate Testing

Use this guide to multivariate testing to learn how your ecommerce brand can pinpoint the right combination of web elements that drive conversions.

by Natalie Thomas headshot Natalie Thomas // 10 min read

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Company Culture

5 Tips To Boost Creativity From An Ecommerce UX Designer

Learn how to boost creativity, unleash confidence, and become a better designer or ecommerce manager.

by Sumita Mukund headshot Sumita Paulson // 7 min read

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