customer research
The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.
by Natalie Thomas // 8 min read
customer journey
A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.
by Natalie Thomas // 13 min read
customer experience
With endless factors to keep in mind, verb scoring can help turn a company’s priorities into a product strategy.
by Natalie Thomas // 12 min read
Verb scoring is the starting point for competitive and strategic analysis specific to product monetization. Find out how to leverage it.
data driven
Explore the differences between theme-based and tactical roadmaps and deepen your understanding of how theming can unlock stakeholder buy-in.
by Natalie Thomas // 14 min read
a/b testing
Many organizations aspire to be data-backed, but they often fall short by primarily relying on generative research methods.
by Natalie Thomas // 3 min read
improve roas
Are you noticing low conversions on paid traffic like Google Shopping ads this holiday season? This is how you can fix it.
by Natalie Thomas // 5 min read
benchmarks
Optimizing the digital experience starts with scrutinizing a select set of ecommerce analytics reports through decision-driven data analysis.
by Natalie Thomas // 11 min read
We’re sharing the true meaning of data-backed decision-making and how rapid testing can help you get there.
conversion rate optimization
Wireframing provides a blueprint for your website. Without it, you waste resources on a design that doesn't convert or satisfy users.
With the help of our proprietary ROPES framework, SaaS companies can leverage product-led growth and boost conversions.
by Natalie Thomas // 17 min read