Data & Analytics
The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.
by Natalie Thomas // 8 min read
Customer Experience
A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.
by Natalie Thomas // 13 min read
Podcast
In this special Q&A episode, we talk to Jon MacDonald, Founder and CEO of The Good and Natalie Thomas, our Director for CRO and UX Strategy. We're answering questions about ecommerce, CRO, working remotely, and agency life at The Good.
In this episode, we talk to Kate Cannova, the Chief Business Officer at Wheelership. We cover how her team successfully navigated the pandemic, the importance of data-driven decisions in their business, and the power of social proof.
Optimization
When optimizing your website, you need to find the balance between quality and quantity of tests. Here, we discuss how you can test more effectively for winning results.
by Caroline Appert // 9 min read
When it comes to the website speed of your ecommerce store, slow and steady doesn’t cut it. Use these 15 steps to keep more of your hard-earned traffic.
by Jon MacDonald // 23 min read
Incorporating product recommendation quizzes into your personalization strategy boosts average order value and conversions. Here’s how to get started.
by Joanne Wu // 8 min read
Here are our top strategies to convert comparison shoppers on your site and make the most of Google Shopping traffic.
by Natalie Thomas // 7 min read
A complete guide to what above the fold content is, why it still matters, and exactly how to optimize yours for better conversion rates.
by Jon MacDonald // 11 min read
We've tried and tested how to use a sticky add to cart button for more conversions and a better user experience.
by Maggie Paveza // 10 min read
The product category page is an essential step on your consumer's pathway to purchase. Keep these rules in mind as you design it.
by Jon MacDonald // 15 min read