Data & Analytics
The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.
by Natalie Thomas // 8 min read
Customer Experience
A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.
by Natalie Thomas // 13 min read
Optimization
User testing is the best way to know how people are interacting with your website or product. This Insight takes a closer look at how to properly screen and select users for your testing panel.
by The Good // 6 min read
Customer Acquisition
Learn how social content is improving ecommerce KPIs and the framework The Good uses to improve conversions
by The Good // 1 min read
Every business needs repeat customers in order to drive growth. But that’s easier said than done. Here’s how CRO can boost ecommerce customer retention.
by The Good // 12 min read
If you know what you’re doing, you can actually surpass the competition and thrive during market downturns. Here’s how.
by The Good // 9 min read
Learn how to drive more conversions and revenue from the Active Aging segment of consumers.
by The Good // 37 min read
A data-driven comparison of the costs of building an in-house optimization team versus hiring a third-party firm.
Successful ecommerce businesses realize that the ways we purchase products have changed, but the fundamental desires that drive purchases haven’t. Learn why.
by The Good // 14 min read
Watch as we apply conversion insights to product detail pages live.
Join us as we apply our conversion insights from over nine years of conversion optimization to ecommerce websites live.