personalization
The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.
by Natalie Thomas // 8 min read
A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.
by Natalie Thomas // 13 min read
Deliver tailored experiences to different user segments based on behavior or preferences.
You love it when your local coffee shop barista remembers your name and knows exactly how you like your morning latte. Customers on your website are no different, and they now expect a personalized shopping experience.
by Jon MacDonald // 13 min read
Your customers are telling you what content they want, here's how to give it to them
by Jon MacDonald // 4 min read
Jon MacDonald
//
13 min read
