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      • Learn the secret to the strategic value of ongoing SaaS user research.

        Data & Analytics

        What is The Strategic Value of Ongoing User Research in SaaS?

        The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.

        by Natalie Thomas headshot Natalie Thomas // 8 min read

        Read More →
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    • Featured Insight
      • Header - customer journey map

        Customer Experience

        How Ecommerce Brands Can Create a Conversion-Powered Customer Journey Map

        A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.

        by Natalie Thomas headshot Natalie Thomas // 13 min read

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How to communicate your roadmap across the organization.

Optimization

How To Communicate Your Roadmap Across The Organization

Even the most thoughtfully crafted roadmap can only reach its full potential if it's communicated effectively across your organization. Here’s how to do it.

by caroline appert profile picture Caroline Appert // 6 min read

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The differences between test and learn vs launch and learn for product strategy.

Optimization

Is “Test and Learn” or “Launch and Learn” Better? 

We’re revisiting the hotly debated "test and learn" versus "launch and learn" to help you decide which approach is best for your product strategy.

by Katie Encabo // 6 min read

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Optimization

How Kalah Arsenault’s Team Stood Up An A/B Testing Program & Doubled Volume With A New Prioritization Model

by caroline appert profile picture Caroline Appert // 8 min read

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a user interacting with a saas referral program.

Customer Acquisition

Building Viral Growth: Leveraging Incentives in SaaS Referral Programs & Strategies

Learn how to leverage the power of the Incentives Heuristic to encourage existing users to promote your SaaS tool.

by caroline appert profile picture Caroline Appert // 7 min read

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Drive & Convert

Drive and Convert (Ep. 124): The Fundamentals of SaaS Marketing Website Design

Creating a well-designed SaaS website requires a strategic approach. In this episode, Jon and Ryan discuss the key fundamentals of creating a SaaS marketing website that not only attracts and engages users but also converts them into customers.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 27 min read

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Drive & Convert

Drive and Convert (Ep. 123): New Year, New Marketing

2024 was the year social ads made a serious comeback, and the focus on social selling will continue into 2025. In this episode, Jon and Ryan discuss how YouTube is poised to impact the marketing stack in 2025.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 29 min read

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leverage your customers network to increase market reach and relevance.

Customer Acquisition

Leverage Your Customers’ Network to Increase Product Relevance and Reach

Learn how to harness the power of positive network effects to drive SaaS growth.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 8 min read

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Don't forget to take a break post-Black Friday/Cyber Monday.

Drive & Convert

Drive and Convert (Ep. 121): Don’t Forget to Take a Break Post-BFCM

In this episode, Jon and Ryan discuss the benefits of taking a break post-Black Friday/Cyber Monday.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 29 min read

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people participating in an annual planning meeting.

Company Culture

Eight Product Pros on How to Ace Annual Planning

We talked to eight product strategy experts about how to make the most of annual planning. Here’s how to start 2025 on the right foot.

by Natalie Thomas headshot Natalie Thomas // 9 min read

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