Data & Analytics
The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.
by Natalie Thomas // 8 min read
Customer Experience
A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.
by Natalie Thomas // 13 min read
Good Question
The world of optimization doesn't stand still. What held true four years ago might not mean the same thing today.
by Jon MacDonald // 5 min read
Optimization
Here are the things you should be asking an optimization team to determine if they are the right fit for you and your company.
by Jon MacDonald // 13 min read
Drive & Convert
Jon and Ryan discuss an upcoming book that focuses on the psychological principles behind consumers’ purchase decisions.
by Angel Earnshaw // 20 min read
The gold standard of optimization is building an online experience that caters to your users. But what happens when you are selling to both B2B and B2C shoppers?
by Katie Encabo // 8 min read
There are plenty of mistakes you can make when running tests on your website. Peeking is one of the trickiest. Here are some tips to avoid it and get the results you want.
by Maggie Paveza // 6 min read
Dive into the world of prototyping and discover why mid-fidelity designs hold the key to swift user testing and efficient design iterations.
by Lexi Traylor // 6 min read
Highlights from a year of optimization insights straight from the minds of our experts and strategists.
by Caroline Appert // 10 min read
Jon and Ryan touch on the many uses of ChatGPT AI when it comes to optimizing the digital user experience.
by Angel Earnshaw // 32 min read
Are you noticing low conversions on paid traffic like Google Shopping ads this holiday season? This is how you can fix it.
by Natalie Thomas // 5 min read