tracking & analytics

Analytics frameworks provide the foundation for data-driven optimization decisions. Explore articles on data collection systems and user behavior measurement. 

Episode 113 Where Did Organic Click Share Go?

tracking & analytics

Drive and Convert (Ep. 113): Where Did Organic Click Share Go?

This week on Drive and Convert, Ryan and Jon discuss the amount of clicks that go to organic listings vs. Google-owned properties and ways to pivot focus to optimize your marketing budget.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 28 min read

Drive & Convert Episode 112: Solve Common Optimization Issues Using Heuristics

tracking & analytics

Drive and Convert (Ep. 112): Solve Common Optimization Issues Using Heuristics

This week, Drive and Convert takes you on a journey through the six heuristics for digital experience optimization and how they come together to create a better digital experience for users.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 23 min read

Episode 111: Google Broad Match Is Back

tracking & analytics

Drive and Convert (Ep. 111): Google Broad Match Is Back

In this episode, Ryan and Jon discuss Google's broad match keyword feature and the best ways that brands can utilize it.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 25 min read

how to evaluate your optimization program feature

tracking & analytics

How To Evaluate Your Optimization Program

To assess the health of your digital experience optimization efforts, it's crucial to move beyond measurement. Here's how to evaluate instead.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 11 min read

Episode 110: What is Digital Experience Optimization?

tracking & analytics

Drive and Convert (Ep. 110): What is Digital Experience Optimization?

In this episode, we dive into what Digital Experience Optimization(DXO) is and why this evolved approach is the best way to improve your digital journey.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 22 min read

optimization practice calendar

tracking & analytics

What to Focus on at Each Stage of Your Optimization Practice

Wondering if it is the right time to say "yes" to optimization? The question and the answer are more complex than you might think. This article gets into all the nuances.

by Katie Encabo // 9 min read

D&C 109 Google is Changing...Again

tracking & analytics

Drive and Convert (Ep. 109): Google is Changing… Again

If you're involved in digital marketing, own a business, or interact with any Google product, this episode is a must-listen. Jon and Ryan, seasoned professionals in the field, delve into the implications of Google’s latest updates and how they directly affect you.

by Jon MacDonald smiling at the camera for The Good Jon MacDonald // 33 min read

Separate Instances for Each Map

tracking & analytics

This Is The Best Heatmap Software For Researchers (Yes, It Downsamples, And That Is OK)

For “dabblers” in optimization, other tools might do the trick, but Hotjar is the go-to tool for expert researchers. Here’s why and how to avoid getting misguided by claims that downsampling is always bad.

by Maria Balus profile photo Maria Balus // 11 min read

people going over data

tracking & analytics

What Is The Difference Between Data-informed, Data-backed, And Data-driven?

Many organizations aspire to be data-backed, but they often fall short by primarily relying on generative research methods.

by Natalie Thomas headshot Natalie Thomas // 3 min read