saas
The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.
by Natalie Thomas // 8 min read
A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.
by Natalie Thomas // 13 min read
Optimize subscription software experiences to drive acquisition, activation, and retention.
by Caroline Appert // 8 min read
When product managers incorporate UX principles into their decision-making, they ensure their products are not only functional but also intuitive, engaging, and aligned with user needs.
by Jon MacDonald // 11 min read
In this guide, we show you how to read a heatmap like an expert so you can stop guessing and start making informed, high-impact changes to your website.
by Maggie Paveza // 12 min read
Connecting with B2B software product users is complex. We spoke with four experts to learn how they circumvent the challenges in B2B research. Although their approaches varied, one theme was clear: their path to meaningful B2B research has been through relationships.
by Natalie Thomas // 11 min read
Learn how to identify behavior patterns that indicate your users are suffering from form fatigue and discover actionable strategies to improve form fatigue and increase conversions.
by Maggie Paveza // 7 min read
Learn how to leverage the power of the Incentives Heuristic to encourage existing users to promote your SaaS tool.
by Caroline Appert // 7 min read
Creating a well-designed SaaS website requires a strategic approach. In this episode, Jon and Ryan discuss the key fundamentals of creating a SaaS marketing website that not only attracts and engages users but also converts them into customers.
by Jon MacDonald // 27 min read
SaaS companies that are between product-market fit and scale need to go beyond the typical PLG strategies to drive growth.
by Katie Encabo // 12 min read
Learn how to harness the power of positive network effects to drive SaaS growth.
by Jon MacDonald // 8 min read