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      • Learn the secret to the strategic value of ongoing SaaS user research.

        customer research

        What is The Strategic Value of Ongoing User Research in SaaS?

        The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.

        by Natalie Thomas headshot Natalie Thomas // 8 min read

      • View All Insight Articles →
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      • Xerox increased revenue by 18.9% on product page visits
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      • Munchkin decreased bounce rates
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    • Featured Insight
      • Header - customer journey map

        customer journey

        How Ecommerce Brands Can Create a Conversion-Powered Customer Journey Map

        A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.

        by Natalie Thomas headshot Natalie Thomas // 13 min read

      • View All Insight Articles →
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Nikki Elbaz – Podcast Episode Feature Image (WP Featured Image)

Effective Email Marketing Strategy For Ecommerce Brands – Nikki Elbaz

In this episode, we talk to email marketing consultant, Nikki Elbaz. Nikki gave her best advice on all things email marketing for SaaS and ecommerce brands.

D&C Episode 48 – Referral Traffic – Feature Image (WP Featured Image)

conversion rate optimization

Drive and Convert (Ep. 048): Referral Traffic: An Untapped Growth Channel?

In this episode, Ryan and Jon talk about referral traffic, one of the most commonly misunderstood and often overlooked growth channels for online businesses.

by James Sowers // 24 min read

Award-Winning Sustainable Fashion – Beth Esponnette

In this episode, we talk to Beth Esponnette, Co-founder of unspun. Beth shares how her company tackles wasteful clothing manufacturing practices by replacing it with 3D printing to produce custom-fit jeans.

Dylan Kelley – Podcast Episode Feature Image (WP Featured Image)

How To Effectively Use SMS and Email Marketing – Dylan Kelley

In this episode, we talk to Dylan Kelley, Founder and CEO of Wavebreak. Dylan shares his best advice on how ecommerce brands should use SMS and email marketing effectively.

D&C Episode 047 – Rapid Testing (WP Featured Image)

conversion rate optimization

Drive and Convert (Ep. 047): Rapid Testing – The Next Evolution of CRO?

In this episode, Ryan and Jon talk about the merits and challenges of Rapid Testing, an approach to CRO that requires less time and resources to implement, but also comes with a lower confidence interval.

by James Sowers // 25 min read

product comparison - header

product detail page

How to Create a Great Product Comparison Page to Boost Conversions

Product comparison pages on your ecommerce site deliver a better customer experience and boost conversions. Here's how to make yours great.

by James Sowers James Sowers // 10 min read

Joanne Coffey – Podcast Episode Feature Image (WP Featured Image)

How To Retain Customers With Email And SMS Marketing – Joanne Coffey

In this episode, we talk to Joanne Coffey, Head of Retention at Aisling Organic Cosmetics. As a data-driven marketer and specialist, Joanne shares her best advice on email and SMS marketing.

Chase Dimond – Podcast Episode Feature Image (WP Featured Image)

Leveraging Ecommerce Email Marketing To Drive Revenue – Chase Dimond

In this episode, we talk to Chase Dimond, Co-founder of Boundless Labs, a top email marketing agency. As an expert in ecommerce email marketing who is obsessed with emails, Chase shares his take on the value of powerful email marketing campaigns to drive revenue.

D&C – EP 046 The Traffic Balancing Act (WP Featured Image)

conversion rate optimization

Drive and Convert (Ep. 046): The Traffic Balancing Act

In this episode, Ryan and Jon talk about the need for balance across multiple traffic channels, how to know when you're over/underinvested in a particular channel, and what the proper resource allocation is for most brands.

by James Sowers // 36 min read

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