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        customer research

        What is The Strategic Value of Ongoing User Research in SaaS?

        The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.

        by Natalie Thomas headshot Natalie Thomas // 8 min read

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      • Header - customer journey map

        customer journey

        How Ecommerce Brands Can Create a Conversion-Powered Customer Journey Map

        A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.

        by Natalie Thomas headshot Natalie Thomas // 13 min read

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D&C 98

data driven

Drive and Convert (Ep. 098): How To Turn Your Google Ads Around

Jon and Ryan share actionable steps in overcoming any challenges with Google Ads after recent changes caused by the shift to GA4.

by Angel Earnshaw // 21 min read

data driven

Drive and Convert (Ep. 096): Going from WTF to YAY with GA4

Jon and Ryan tackle GA4 challenges and share tips to overcome hurdles in the evolving data analytics landscape.

by Angel Earnshaw // 28 min read

D&C 95 title image

ai

Drive and Convert (Ep. 095): How to Leverage AI in UX Optimization

Jon and Ryan touch on the many uses of ChatGPT AI when it comes to optimizing the digital user experience.

by Angel Earnshaw // 32 min read

D&C 94 rise of video title card

ecommerce

Drive and Convert (Ep. 094): The Rise of Video in 2024

Jon and Ryan explore the evolving landscape of video content and how it can impact website traffic and conversion rate.

by Angel Earnshaw // 32 min read

D&C 93 website audit title card

ecommerce

Drive and Convert (Ep. 093): Why November is the Most Underrated Time for a Website Audit

Jon and Ryan discuss the benefits of conducting a website audit in November and how it can set you up for success in 2024.

by Angel Earnshaw // 28 min read

ecommerce

Drive and Convert (Ep. 092): What You Need to Know About SEO Right Now

There is no "hacking" SEO. It takes time, money and energy, but there is a great ROI. Jon and Ryan discuss what you need to know to build the right growth strategy for your SEO.

by Angel Earnshaw // 32 min read

ecommerce

Drive and Convert (Ep. 091): Turning One-Time Buyers into Loyal Subscribers

Jon and Ryan dive into the world of subscriptions and uncover the secrets to creating loyal, lifelong customers.

by Angel Earnshaw // 35 min read

ROAS D&C episode

data driven

Drive and Convert (Ep. 090): What is a Good ROAS (Return on Ad Spend)?

Jon and Ryan explore the importance of setting unique ROAS goals and why there shouldn't be a one-size-fits-all approach to ROAS.

by Angel Earnshaw // 31 min read

what is a good conversion rate

data driven

Drive and Convert (Ep. 089): What is a Good Conversion Rate?

Jon and Ryan tackle the age-old question: What is a good conversion rate? They explain why this question is not as straightforward as it seems, define conversion rates, and discuss variables affecting it.

by Angel Earnshaw // 28 min read

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