customer research
The secret to great SaaS user research: here’s why the most successful teams lean on long-term research partners.
by Natalie Thomas // 8 min read
customer journey
A 5 step process to help you build a customer journey map for your ecommerce brand that identifies opportunities to improve conversions.
by Natalie Thomas // 13 min read
Check out our backlog of podcasts for actionable growth tactics and in-depth expert interviews.
In this episode, we talk to email marketing consultant, Nikki Elbaz. Nikki gave her best advice on all things email marketing for SaaS and ecommerce brands.
In this episode, we talk to Beth Esponnette, Co-founder of unspun. Beth shares how her company tackles wasteful clothing manufacturing practices by replacing it with 3D printing to produce custom-fit jeans.
In this episode, we talk to Dylan Kelley, Founder and CEO of Wavebreak. Dylan shares his best advice on how ecommerce brands should use SMS and email marketing effectively.
In this episode, we talk to Joanne Coffey, Head of Retention at Aisling Organic Cosmetics. As a data-driven marketer and specialist, Joanne shares her best advice on email and SMS marketing.
In this episode, we talk to Chase Dimond, Co-founder of Boundless Labs, a top email marketing agency. As an expert in ecommerce email marketing who is obsessed with emails, Chase shares his take on the value of powerful email marketing campaigns to drive revenue.
In this episode, we talk to Erik Jacobson, CEO and founder of Lemonpie and Hatch who is a firm believer that podcasting is a fast-growing industry. He shares how on-demand audio is changing and how it is affecting the media landscape.
In this episode of The Ecommerce Insights Show, we got together with Rishi Rawat of Frictionless Commerce to talk about all things product detail pages. He and his team help ecommerce brands improve their product page conversion rate by 20% in 90 days.
In this episode, we talk to Kaleigh Moore, a content marketing consultant serving ecommerce brands and the software that powers them. She shares her best advice for investing in content marketing as a long-term customer acquisition channel.
Kristen LaFrance (Shopify) tells us about the impact COVID-19 has had on brick-and-mortar retail, what the best brands are doing to survive, and what opportunities exist going forward.
