Make quick, data-backed decisions

Innovate faster with expert research, design, and product strategy- all under one roof.

TRUSTED BY:

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The Economist
Xerox
millerknoll
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The Good is an expert digital experience optimization consultancy that helps SaaS companies scale.

Design A/B & Multivariate Tests
De-risk decisions to ship faster

Validate feature changes and additions before implementation to save on valuable resources.

Test design changes without dev support

Get efficient user feedback to help make data-backed decisions without bogging down your dev team.

Conduct Competitive Analysis
Scale sustainably

Amplify your team’s capacity and get through your roadmap faster with a fractional team focused on growth.

Gain valuable insights when A/B testing isn’t an option

Leverage rapid testing to get around regulatory challenges, low traffic, time constraints, and more.

How it works

With a robust toolkit and a dedicated pod of experts, we turn insights into experiment-led growth strategies

Find out why customers aren’t taking action

Our always-on research team digs into key questions like where users are dropping off and how to convert more free to paid accounts. Methods like data analysis, heat mapping, and session recordings help us identify your biggest opportunities for product improvement.

Research
Strategy

Turn insights into product or website improvements

Armed with insights, we prioritize improvement opportunities and deliver strategic and thematic roadmaps for a clear path forward.

Rapid test changes and ship faster

We rapid test and validate improvements to the digital journey so you can make quick changes with confidence. Depending on the project, we use a variety of rapid testing methods, including first-click testing, tree testing, and preference testing.

Validation & DXO Deliverables example

The Good’s research expertise and fresh insight has made them a valuable partner.

Their recommendations have helped us move the needle on customer engagement and drive product growth.”

Aditya Lakshminarayan

Aditya Lakshminarayan

Product Marketing Manager

Adobe Cloud

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Having The Good come in allows you to validate your hypotheses, your thinking, and get an early read on whether you’re going in the right direction or not.

The case for change becomes a no-brainer. All the senior team needs to do is tick it off and say, ‘yes.’”

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David Humber

Head of Conversion

The Telegraph

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We’re a lean marketing team at TreeRing, and we don’t have the resources internally to support execution of test ideas.

We needed to work with an agency that could become an extension of our team—both on the research and ideation side and on the execution. And that’s what The Good is.

Swiss Gear

Leo Strupczewski

VP of Marketing

TreeRing

SaaS companies innovate faster through the DXO Program™

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The Telegraph Improves Free-To-Paid With Strategic Research & Rapid Testing

How The Telegraph improved subscriber quality and journeys through user research and experimentation.

the economist case study

Custom Design Tool Leverages Key User Insights To Improve UX

How an in-depth audit of the user experience uncovered key barriers to conversions and streamlined the registration and onboarding experience, resulting in improved customer satisfaction.

The Good - Custom Design Tool

Helium 10 Optimizes UX To Better Communicate Core Software Benefits

A DXO Audit™ and ongoing DXO Program™ give Helium 10 the insights and validation to improve their homepage, menu, registration experience, and more.

Fuel your efforts with the latest resources on rapid testing

A group of colleagues meeting to determine which rapid testing method to use.

Which Rapid Testing Method Should I Use?

“Research” often means “identify problems to solve.” But it can also mean “verify that proposed solutions actually solve problems.” The most buzzy way to get that validation is via A/B testing. But…

Continue Reading →
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two people working on rapid validation

Work with a specialized consultancy, not a ‘do everything’ agency

Certified experts with degrees in HCI, design, research, development, and more.

Work with team members who have optimized the digital experience of Fortune 500 companies.

You’ll be one of an elite few. We stay experts by limiting who we work with.

Our founder has written three best-selling books on optimization.

On average, team members have 10 years of experience in digital optimization.

We leverage learnings from tens of thousands of research data points.

Digital experience optimization is all we do.

Ready to discuss details?

We’ll know if it’s a good mutual fit after just one call.

Testing Plan

User-centered Optimization Practices

Improved Website Performance

Research & Data Analysis

Ongoing Strategic Advisement

A general practitioner isn’t going to solve your digital experience challenges. You need a team of experts to diagnose and prescribe a solution.

Every Digital Experience Optimization Program™ starts with an introductory call to see if it’s a good mutual fit. Let’s talk!